What Our Customers Have to Say…

reviewusWe had a great experience with everyone at Sunset, from Shauna and Judy in the office to Dustin and Jake for the estimate and measurement, to John and Rick (installers) and Levi (electrician). They were all professional, answered questions promptly, figured out how to solve some problems they encountered, explained how to use the new thermostat and filter, and cleaned up after themselves. We would definitely recommend them to anyone looking to install a newer gas furnace! -Review via Angieslist.com

 I called with help trying to get water heater fixed and Cory was $$$! He talked me through all the options including the Tankless option. He was a big help. -Review via Google.com

I recently became the owner of a true fixer upper. Among everything else, the heating system had to be replaced. With my remodeling costs beginning to pile up it was important that I didn’t spend too much on my new heating system. I received bids from several HVAC companies in the area and Sunset was not only the most competitive but also the most professional. I dealt with Corey Rife who is very knowledgeable and on the ball, to say the least. He had my system designed, ordered and installed within 5 days and 2 of those days I wasted trying to decide which HVAC company to use. I will not have to make that decision again, I’m staying with Sunset. Thanks Sunset! -Review via Dexknows.com

Sunset maintained my crappy old furnace for seven years. They were always easy to schedule with, on time and very professional. I recently bought a new energy efficient furnace and was again very satisfied with the solid and friendly customer service both from the office staff and the installers. In addition, they provided a very easy summary sheet to assist me in submitting all the necessary documentation to get the state and federal tax credits, the manufacturer rebate and the rebate from NW Natural. -Review via Yelp.com

I’m struggling to find words big enough to express my gratitude to you for all your help yesterday. I have never been more impressed with the performance of any company than I am of Sunset Heating and Cooling, and I intend to let everyone I know hear about how you went above and beyond to ensure our family’s safety and comfort. Sunset Heating & Cooling is an ethical, careful and professional company. Thank you, thank you, thank you for helping us. -Review via Google.com

I think the people at Sunset Heating and Cooling are very helpful and caring of their customers. I just recently had to replace a thermostat and the technician that came out was very polite and professional. He answered all of my questions and said not to hesitate to call if I have any problems with programming my thermostat (He did a good job of explaining how to use it because I have not had to call for help). -Review via Google.com

 I contacted Sunset heating in July of 2010 and spoke to Dustin Loftin regarding options for our home heating and cooling needs. We were looking for ways to lower our heating cost as a result of being on propane. Dustin went through all of the details and answered all of my questions including rebates I may qualify for by upgrading my system. After talking with him I felt armed with a lot of good information on making my choice of products and options. The official bid was very reasonable and complete. I knew I could rely on Sunset and Dustin to see the project through to the end and be available for any issues or concerns down the line. I appreciate great customer service and prompt replies by Sunset, specifically Dustin Loftin. -Review via Google.com

I am so glad we decided to go with Sunset Heating & Cooling. The sales person and the installation crew were excellent representatives of the company. They did an excellent job. -Review via Google.com

We are having work done through Neil Kelly, and as expected they sent top people to replace our oil heater with gas. What a monumental job! Rich and Justin tackled it with skill and efficiency. As an added bonus they were quite personable and informative , and left what was a dirty job cleaner than before they did it. Will be looking forward to their maintenance visits in the future. -Sharon Hascall

I would just like to thank sunset for all their help with furnace issues at my rental property from Brandy to Lee Guillen service tech, Tyler Kent the electrician, and Corey Rife the manager. everyone involved went above and beyond in helping me solve my issues. completely fair and honest. I would recommend that team to anyone looking for repair work or complete replacement. Thanks again. -Eric S. Hutchman